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Important information – COVID-19, Customer Safety Measures

Important Information

Temporary closure of all South Australian stores

In line with the South Australian Government announcement, our South Australian stores will be temporarily closed until at least Tuesday 24 November.

Impacted customers with appointments and/or collections will be contacted.

Any customers seeking urgent hearing care should attend their local Emergency Department.

Face masks / coverings in stores

For South Australia

As per the South Australian Government guidelines we require you to wear a face mask when you visit us. As to the above, our SA stores are temporarily closed.

For Victoria

As per the Victorian State Government guidelines we require you to wear a fitted face mask when you visit us.

For New South Wales

In line with NSW Government advice, customers will be asked to wear a face mask / covering when entering our stores where possible.

Focusing on your safety

To ensure the safety of you and our team, we have increased cleaning and hygiene measures in our stores. You will see:

We ask that you delay booking an appointment for at least 14 days if you:

Keep visiting us regularly online at for updates.

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